The COVID period ensured that, for a long time, it was not necessary to physically hand over original documents to the customs services unless this was explicitly requested.
This measure has been scaled back. In concrete terms, this means that it is again compulsory to present original documents to the customs services physically from now on.
Unfortunately, a logical consequence of this is that delays occur in the verification processes. As a customer, it is important that you take this into account and provide us with the documents on time.
Of course, we at DKM do our utmost to ensure that these processes run as smoothly as possible so that nobody is inconvenienced!
Do you still have questions? Then do not hesitate to get in touch with us!